FAQs

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We’ve compiled a list of the most common inquiries we receive from our international and domestic clients.

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We specialize in a wide range of natural stones, including Granite (in various finishes like polished, honed, flamed), MarbleSandstoneCobblestoneSlate Stone, and Quartzite. We source and finish them to meet global standards.

Absolutely. We understand that every project is unique. Our state-of-the-art processing unit can customize slabs, tiles, and countertops to your exact dimensions (e.g., 2cm, 3cm slabs, cut-to-size tiles) and finishes (polished, honed, flamed, brushed, etc.). Please specify your requirements in your quote request.

You can easily request a quote by filling out the form on our Contact Us page. Please provide as much detail as possible, including the type of stone, dimensions, thickness, finish, quantity, and destination port. This allows us to give you the most accurate pricing.

General Question

Frequnetly Asked Questions

Yes, we highly recommend it. Seeing and feeling the actual stone is crucial. We provide sample kits for our most popular materials. Please contact us at info@aurezastones.com to request samples. A nominal fee may apply, which is often credited against your first order.

Our standard payment terms for new clients are typically a 50% advance payment with the order confirmation and the remaining 50% balance before shipment. We accept payments via wire transfer (TT). Terms for established clients may be flexible.

We are experienced exporters. We handle all aspects of logistics:

  • Packaging: Stones are securely packed in wooden crates for safe transit.

  • Documentation: We manage all necessary export documentation, including Certificate of Origin, Bill of Lading, etc.

  • Shipping: We can ship FOB (Free On Board) to any major Indian port or arrange CIF (Cost, Insurance, and Freight) to your destination port upon request.

The lead time depends on the order size, complexity, and customization. Generally, for container loads, the lead time is between 2-4 weeks after order confirmation and advance payment receipt. This includes processing, quality checks, and packing.

Quality is our cornerstone. Our process includes:

  • Stringent Sourcing: Careful block selection from trusted quarries.

  • Modern Processing: Using Italian machinery for precise cutting and finishing.

  • Multi-Stage Inspection: Every slab and tile is checked for color consistency, finishing, and grading before packing.

We have a global reach and regularly export to clients in the Middle East (UAE, Qatar, Saudi Arabia), Europe (UK, Germany, Italy), Australia, North America, and Africa. We are open to shipping to new destinations.

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